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Support

Support & contact

We read every message. Choose the topic closest to your issue and include as much detail as you can — it helps us resolve things faster.

Email us

We're here to help

For support, privacy requests, and account deletion, write to us at the address below. We aim to reply within a few business days.

Contact support

safaquransupport@gmail.com

Common topics

  • Account problems

    Trouble signing in, resetting a password, or changing your display name. Include the email address on the account, but never send us your password.

  • Account synchronization issues

    Supported account data, such as favorites, prayer settings, or practice progress, not appearing on another device. Quran bookmarks and Quran reading progress are currently stored only on your device.

  • App bugs

    Include your device model, operating system version, the app version, and the steps that lead to the problem. Screenshots help.

  • Content corrections

    If you spot an error in text, translation, or attribution, tell us exactly where it appears so we can review it.

  • Privacy requests

    Requests to access, correct, or export the data associated with your account.

  • Account deletion

    Requests to delete your Safa account and the data stored with it.

Account deletion & privacy requests

If you created a Safa account, you can ask us to delete it and the data stored with it. Email safaquransupport@gmail.com with the subject line “Account deletion” or “Privacy request,” and include the email address on the account.

Data kept only on your device is not held by us. Uninstalling the app, or clearing its data from your device settings, removes that local data.

See the Privacy Policy for what is collected and where it is stored.