Support
Support & contact
Email us
We're here to help
For support, privacy requests, and account deletion, write to us at the address below. We aim to reply within a few business days.
Common topics
Account problems
Trouble signing in, resetting a password, or changing your display name. Include the email address on the account, but never send us your password.
Account synchronization issues
Supported account data, such as favorites, prayer settings, or practice progress, not appearing on another device. Quran bookmarks and Quran reading progress are currently stored only on your device.
App bugs
Include your device model, operating system version, the app version, and the steps that lead to the problem. Screenshots help.
Content corrections
If you spot an error in text, translation, or attribution, tell us exactly where it appears so we can review it.
Privacy requests
Requests to access, correct, or export the data associated with your account.
Account deletion
Requests to delete your Safa account and the data stored with it.
Account deletion & privacy requests
If you created a Safa account, you can ask us to delete it and the data stored with it. Email safaquransupport@gmail.com with the subject line “Account deletion” or “Privacy request,” and include the email address on the account.
Data kept only on your device is not held by us. Uninstalling the app, or clearing its data from your device settings, removes that local data.
See the Privacy Policy for what is collected and where it is stored.